1Glam – Privacy Policy

Last Updated: 07 February, 2025

Welcome to 1Glam, a product of Valorseed Innovations Pvt Ltd (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect your information when you use 1Glam (the “Service”).

By using our Service, you agree to the terms outlined in this policy. If you do not agree, please do not use 1Glam.

1. Information We Collect

A. Information You Provide Directly

• Account Information: Name, email, phone number, business details, and password.
• Payment Information: Billing details via our payment providers (Razorpay, Stripe, etc.).
• Client Information: Names, contact details, and booking details stored in your 1Glam account.

B. Information Collected Automatically

• Usage Data: IP address, device type, browser details, and interaction logs.
• Cookies & Tracking: Used to enhance user experience, store preferences, and analyze usage.

2. How We Use Your Information

• ✅ Provide & Improve the Service – Enable lead management, automated messages, and appointment tracking.
• ✅ Process Payments – Securely handle subscription payments and invoices.
• ✅ Send Notifications – Reminders for pending bookings, deposit confirmations, etc.
• ✅ Enhance User Experience – Personalize dashboard views and optimize response times.
• ✅ Ensure Security – Prevent fraud, unauthorized access, and service abuse.
• ✅ Comply with Legal Obligations – Follow industry regulations and platform policies.

3. How We Share Your Information

A. With Third-Party Service Providers

• Messaging APIs (WhatsApp, Instagram) for client communication.
• Payment Processors (Razorpay, Stripe, UPI) for subscription billing.
• Cloud Storage Providers (AWS, Google Cloud) for secure data storage.

B. With Legal Authorities (If Required)

We may disclose user data if legally required for court orders, investigations, or fraud prevention.

4. Data Retention & Security

A. How Long We Keep Your Data

We retain user data while accounts remain active. Upon cancellation, data is deleted within 30 days unless legally required otherwise.

B. Security Measures

We use encryption, firewalls, and secure access controls to protect user data. However, users should enable strong passwords and 2FA where applicable.

5. Your Rights & Choices

• Access & Edit Your Data: Update profile details in Settings.
• Request Data Deletion: Contact support@1glam.com.
• Opt-Out of Communications: Unsubscribe from marketing emails and push notifications.

6. Cookies & Tracking Technologies

1Glam uses cookies to:

• 🍪 Store login sessions securely
• 📊 Analyze usage trends
• 🚀 Improve website speed

Users can disable cookies in browser settings, but this may affect functionality.

7. Children’s Privacy

1Glam is not intended for users under 18. We do not knowingly collect personal data from minors.

8. Third-Party Links & Integrations

1Glam may link to third-party websites or integrate external APIs. We are not responsible for their privacy policies. Please review their policies before sharing data.

Example: WhatsApp & Instagram data is managed as per Meta’s Privacy Policy.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be notified via email or in-app alerts.

Continued use after updates means acceptance of new terms.

10. Contact Information

For privacy-related inquiries, contact us at:

📧 Email: hello.1glam@gmail.com

🚀 Thank you for trusting 1Glam! 🚀